You may return most new, unopened items within 28 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 5 working days of us returning your returned item, however, in most cases you will receive a refund much quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We usually respond within 1 working day, and provide instructions on how to return items from your order.
The prices listed on our website are for UK shipping only, however, we can ship to virtually any address in the world. If you are ordering from outside the UK, please Contact Us to confirm shipping costs. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping & Returns